Questions?
We’ve Got Answers!
We know that planning your wedding comes with a lot of details, and we’re here to help.
Below, you’ll find answers to some of the most common questions about our services, process, and how we protect your privacy.
If you have any other questions, don’t hesitate to reach out—we’re always happy to chat!
Privacy Concerns
We take your privacy seriously. All personal information provided during booking and communication is securely stored and only used for the purposes of delivering our services. We never share your information with third parties without your explicit consent.
We respect your privacy and only share videos with your permission. If you prefer to keep your wedding film private, just let us know, and we’ll honor your request.
Your footage is stored on secure, encrypted drives with backup systems in place to prevent data loss. We take all necessary precautions to ensure your memories are safe.
Yes, you have full control over what gets shared. If there are certain moments you’d like to keep private, we’ll make sure they’re not included in any public or promotional material.
After your wedding video is delivered, we keep the raw footage and final edits securely stored for a set period of time. If you prefer, we can delete the footage after a certain period or provide it to you for safekeeping.
We understand that weddings can have personal or sensitive moments. We handle all footage with discretion and respect, and we’re happy to discuss any specific concerns you have about certain parts of the day.
Yes, we can accommodate requests to avoid filming certain individuals or to blur faces in the final edit. Just let us know your preferences, and we’ll ensure they’re respected.
We recommend informing your guests that videography will be taking place, but generally, consent is implied by their attendance. However, if there are specific concerns, we can work together to address them.
If you change your mind, just let us know, and we’ll remove your video from our website or social media platforms as quickly as possible.
Wedding Film
Typically, you’ll receive your final video within 2 Month.
Absolutely! We love destination weddings and are happy to discuss travel arrangements.
Once you’ve chosen your package, we signed contract and receive deposit to secure your date.
We recommend booking as soon as you have your wedding date. Popular dates can fill up quickly, so securing your spot early is always a good idea.
Of course! We want your video to reflect what’s most important to you. We’ll discuss any specific requests during our pre-wedding consultation.
We use professional audio equipment to capture clear sound, from your vows to the speeches. We also work closely with your DJ or venue to tap into their sound system when needed.
Life happens, and we understand. Our cancellation policy varies depending on how far out your wedding date is. We’ll discuss all the details upfront to ensure you’re fully informed.
Absolutely. We want you to feel confident in your decision, so we’re happy to Show you full-length wedding films upon request. You have to visit us.
Yes! Our standard packages include full-day coverage, from getting ready to the last dance. We’re there to capture every important moment, so you don’t miss a thing.